ETA G10 Can't Get Stem Out

I have a G10.211 watch and I need to clean under the crystal but I can't get the movement out of the case.

I read here https://calibercorner.com/eta-caliber-g10-211/ but even following that I can't get it. I put the crown in date position and put my tweezer in the hole where the arrow is, what am I missing?

Starting to think these G10 movements are junk.